Effective Date: November 18, 2024

Dr. Soumya’s Physiotherapy & Rehab Clinic (“we,” “us,” or “our”) operates the website https://drsoumyaphysio.com/ and provides expert, personalized care to help individuals recover, relieve pain, and improve mobility. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Please read this Privacy Policy carefully to understand how we collect, use, and safeguard your information.


1. Data Controller

The data controller responsible for your personal data is:
Dr. Soumya’s Physiotherapy & Rehab Clinic
Address: Wakad, Hinjewadi, Kalewadi, Chinchwad, Vishal Nagar, Pimple Saudagar, and Bhumkar Chowk, Thathawade.
Email: info@drsoumyaphysio.com


2. Information We Collect

We may collect and process the following categories of personal data:

a. Personal Information You Provide

  • Contact Details: Name, email address, phone number, and postal address.
  • Health Information: Details related to your health and medical conditions for personalized physiotherapy care.

b. Automatically Collected Information

  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Pages viewed, time spent on our site, and other analytical data.

c. Cookies and Similar Technologies

We use cookies to improve your experience on our website. For more details, refer to our Cookie Policy.


3. How We Use Your Information

We use your personal data for the following purposes:

PurposeLegal Basis
To provide personalized physiotherapy carePerformance of a contract or your explicit consent
To respond to your inquiries and bookingsLegitimate interest
To improve our website and servicesLegitimate interest
To comply with legal obligationsCompliance with legal requirements

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third parties that provide IT, analytics, or marketing services.
  • Legal Authorities: When required by law or to protect our rights.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.


6. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Correct inaccurate or incomplete information.
  • Erasure: Request the deletion of your data (“right to be forgotten”).
  • Restriction: Restrict the processing of your data.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data in certain circumstances.
  • Withdraw Consent: Withdraw your consent at any time.

To exercise these rights, please contact us at info@drsoumyaphysio.com.


7. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.


8. International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).


9. Children’s Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal data from children.


10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”


11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Dr. Soumya’s Physiotherapy & Rehab Clinic
Email: info@drsoumyaphysio.com
Address: Wakad, Hinjewadi, Kalewadi, Chinchwad, Vishal Nagar, Pimple Saudagar, and Bhumkar Chowk, Thathawade.